09.05.2023

Product Safety Recall: KTM RADICAL SCOOTER

KTM-Radical-Scooter

KTM-Radical-Scooter

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Important Information: for consumers with KTM Radical Scooter still in the market.

KTM Australia has been undertaking a recall of the KTM RADICAL SCOOTER with part number 3PW210023000. Consumers who remain in possession of this product and had either purchased this product from our authorised KTM dealers and their online websites between 21 September 2020 and 20 April 2022 or have since become owners or in possession of this product, should urgently follow this safety advice information and return the product for refund.   

 
(Example picture of product under recall)

Defect: A connecting screw that secures the front steering stem extension and foldable handlebar pivot point can potentially snap and break.

Hazard: If the connecting screw breaks, the steering stem and front wheel assembly may detach from the scooter deck and rear wheel and cause an accident resulting in serious injury or death.

 

What to do: Consumers should immediately stop using the Radical Scooter and return it to any authorised KTM seller to receive a full refund.

Customers will be reimbursed and refunded regardless of whether they still have the original sales receipt.

 

Important Australian market information:

Information for consumers and official recall information in relation to this product is available via the following link:

KTM Australia Pty Ltd — KTM Radical Scooter | Product Safety Australia

 

Information on authorised KTM dealers can be found by using the dealer search function at:

https://www.ktm.com/en-au/find-a-dealer.html

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Contact

AUSTRALIA - Rosie Lalonde

 

 

Rosie Lalonde

Marketing Manager

KTM Group
Australia - New Zealand

T + 61 428 181 388 
E rosie.lalonde@ktm.com